Important Information
Policies
To help make your stay at Maingate Lakeside Resort in Kissimmee as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
Clear policies and rooms guidelines designed for predictable stays.
- Check-In and Check-Out
Check-in at Maingate Lakeside Resort begins at 3:00 PM. Check-out is scheduled for 11:00 AM.
- Identification and Age Requirement
Guests must be 21 years or older and present a valid government-issued photo ID at check-in.
- Payment and Authorization
A valid credit or debit card is required upon arrival. An incidental authorization may be placed to cover additional charges during the stay.
- Resort Fees
A daily resort fee may apply. Fee amounts and inclusions vary by booking channel and selected rate plan.
- Cancellation Policy
Cancellation terms depend on the booked rate and dates. Guests should review the specific cancellation window and penalties prior to confirming reservations.
- Smoking Policy
Non-smoking rooms are available. Smoking is permitted only in designated outdoor areas.
- Pet Policy
Pets may be permitted, subject to restrictions, fees, and availability. Policies can vary by room type and booking conditions.
- Accessibility Policy
Accessible rooms and public areas are available. Requests for specific accessibility features should be made at the time of booking to ensure availability.